Shipping Policy
Effective Date: [12/29/2024]
At Best E Buy, we strive to provide fast and reliable shipping services to ensure that your order reaches you as quickly as possible. Below are the details of our shipping policy:
Processing Time
Once you place an order, our team will begin processing it within 1-2 business days. This includes verifying your payment information, preparing your items for shipping, and packaging them securely. We aim to ensure that all orders are dispatched promptly, but please note that certain circumstances may lead to delays (e.g., high volume periods, holidays, etc.).
Shipping Time
We currently offer standard shipping via Evri, Amazon Logistic or Royal Mail for all orders. The delivery time varies depending on your location and can take up to 1-4 business days to arrive after the order has been processed. We do not offer expedited shipping at this time.
Shipping Costs
Shipping costs are calculated during the checkout process and depend on the weight and size of your order, as well as your shipping address. We offer a range of shipping options, including standard and expedited services, to meet your needs.
Tracking Your Order
Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and location of your shipment in real time. If you encounter any issues with tracking or your order, please contact our customer support team at Info@bestebuy.uk.
International Shipping
Currently, we only offer shipping within the United Kingdom. We are working on expanding our services to other countries in the future.
Damaged or Lost Shipments
While we make every effort to ensure that your order is delivered in perfect condition, we understand that sometimes issues arise during shipping. If your order arrives damaged or you suspect that it has been lost in transit, please contact our customer service team immediately at Info@bestebuy.uk. We will investigate the matter and, where applicable, send a replacement or issue a refund.